BCM Call Logger
Process call detail logs to report on incoming and outgoing calls from Nortel / Avaya Business Communications Manager telephone systems.
Works with all BCM phone systems
BCM Call Logger will process call data from any Nortel or Avaya Business Communications Manager system including the BCM50, BCM200, BCM400 and BCM450 models
What can the BCM Call Logger do?
BCM Call Logger can retrieve and report on call information from any BCM telephone system.
The resulting call data is stored in a standard Microsoft Access database, allowing users to either run standard BCM Call Logger reports or query the database directly for advanced reporting.
Summary of features
BCM Call Logger has a number of features, including:
- Can process logs in a variety of formats including Norstar Standard, Norstar All, Meridian and SL-1
- Built-in reporting capabilities, or use your own reporting tools
- Ability to automate log processing using scheduled tasks
- Supports both CDR Pull and CDR Push log file access methods